SMS Policy

SMS Consent and Messaging Policy

Effective Date: March 11, 2026

KLIA NY may use phone calls, email, and SMS to communicate with customers regarding appliance repair requests and related service updates.

When You May Receive Messages

If you contact us, submit a service request, provide your phone number, or communicate with us about scheduling or service, you may receive service-related text messages from KLIA NY.

Types of Messages

These messages may include:

• Request follow-up
• Appointment scheduling and confirmations
• Technician arrival window updates
• Estimate-related updates
• Invoice and receipt notifications
• Payment reminders
• Other service-related next steps

Message Frequency

Message frequency varies depending on your request, appointment activity, and service status.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier and plan.

How to Get Help

Reply HELP for help or contact us directly:

Email: info@klianyinc.com
Phone: +1 (929) 577-3442

How to Opt Out

Reply STOP to stop receiving SMS messages from KLIA NY.

Consent Statement

By providing your phone number through our website, by phone, by SMS, or through a request form, you agree to receive service-related communications from KLIA NY. Consent to receive SMS messages is not a condition of purchase.

Privacy

Your information is handled in accordance with our Privacy Policy.

No Marketing Sharing

SMS consent is not shared with third parties or affiliates for marketing purposes.

Contact

KLIA NY
Brooklyn, New York
Email: info@klianyinc.com
Phone: +1 (929) 577-3442